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AirTime Credit

Mobile Top-Up is a simple way to send credit to any mobile phone in the world. Using those credits, your family and friends in other countries can call, send messages, or surf the web, depending on what their phone company offers. It is fast, simple and reliable!
Mobile data recharge is a simple way to send Data to any mobile phone in the world. You can use the data to get online when you’re away from WiFi. Mobile-enabled devices can send and receive information over a wireless cellular connection. As long as you have a cellular connection, you can use the Internet.
Top Up is normally received instantly after a successful purchase. However, on rare occasions, if the mobile operator of the prepaid number you selected to recharge is experiencing delays, then the Top-Up could take up to 12 hours.
This allows you to access your most recent orders and top up immediately one of your favourite numbers or you can have access to your address book.
To review the top-ups you have purchased: 1. Login to your account 2. On the Account section, click Order History
We keep a record of all the transactions you have sent. Click the Repeat Order button to send the same value again to the same number.
The recipient is notified every time they receive a top-up. Customers also have the option of sending a personal message to the recipient, in nearly all available countries. However, they will not know who has sent it unless you inform them.
1. Enter the NUMBER 2. Select the OPERATOR 3. Select the AMOUNT 3. Choose your PAYMENT METHOD 4. You will receive an EMAIL WITH THE PIN to top-up your selected number or you can check in your Account section, clicking Order History 5. Follow the instructions to redeem the PIN
To make sure customers are not charged for unsuccessful transactions, we always check in advance that the number can receive the top-up. Where it can't receive top-up, the system will not proceed to the next step. However, please make sure you always check that the number and the mobile Operator logo shown after inserting number is correct.
Once you enter the phone number you want to send credit to, you will be prompted to choose between different credit values. Those values depend on the mobile operator attached to the phone number you're sending credit to.
Yes! The top-up will be delivered to the phone regardless of where it is in the world.
Unfortunately all transactions are final. Once the top-up is sent to a phone number, it is available for use immediately; hence it cannot be refunded or removed from the phone. Please always double check the number you enter.
Top-Up is usually applied to a phone number within a few seconds and we will always send you a confirmation email when the top-up has been successfully processed. However, on rare occasions, if the mobile operator of the prepaid number you selected to recharge is experiencing delays, then the Top-Up could take up to 12 hours. If your top-up hasn't been applied to your phone within 12 hours, contact our customer care team and we would investigate the cause for the delay and, if needed, raise the issue with the operator directly.

Payments

• Use any debit/credit card • PayPal verified account
We currently accept VISA, American Express, MasterCard, Discover, Discover Diners, JCB, China Unionpay. PayPal is also available for most services and we are continually working on adding more payment methods.
There are various reasons why you may experience difficulties with your payment or card. The most common issue is that your bank is not allowing us to process the payment/card. In this case you should contact your bank to understand and resolve the issue. We also apply some limits to the number of top-ups customers can send in a day - waiting a day can sometimes resolve this issue. If you are still having problems, contact our Customer Care team and we will do all we can to assist you?
In many countries the local sales tax must be paid where the product is consumed, just like if you bought the top-up from a store in that country.
This represents part of the charges which we must pay in order to process your card as safely and securely as possible online.
AirTime4U do not have access to customer card information and this information is fully secure. AirTime4U will not make unauthorized charges on any customers account. If you see unauthorized charges that refer to AirTime4U you should contact your bank immediately and notify us on unauth@airtime4u.com as it is likely your card has been compromised elsewhere.
Yes, in order to buy/send Airtime, you have to open an account with AirTime4U
Yes, our website is secure for online transactions. We use reasonable precautions to keep the personal information you disclose both in your browsing and your purchases, and never release this information to third parties.
We offer 100% guarantee. However, our products are subject to Terms and Conditions and we will offer a refund only if the service did not work.

Account & Billing Information

All information transmitted between yourself and AirTime4U is done through secure protocols (SSL); one of the most widely used and safest security protocols available on the web - you will see it used at all leading sites including www.airtime4u.com.
Navigate to Sign Up, Insert your name, email address & telephone number and then click sign up. You will get an authorization code (OTP) on your mobile number. Please insert the OTP (One Time Verification Code) you got on your phone into the required box to validate your account.
You can only login with the same phone number you use at Sign Up
AirTime4U do not have access to customer card information and this information is fully secure. AirTime4U will not make unauthorized charges on any customers account. If you see unauthorized charges that refer to AirTime4U you should contact your bank immediately and notify us on unauth@airtime4u.com as it is likely your card has been compromised elsewhere.
Easy! Upon logging into your AirTime4U account, select ’My Profile’ and then ‘Order history’ found on the top left column. All previous transactions and related information are available for review. Additionally, a ‘Repeat Order’ functionality is available to conveniently repeat any listed past transaction.
Please contact our customer support team immediately at csupport@airtime4u.com
The transaction would appear on your Credit Card or PayPal statement as AirTime4U
The mobile number and email address that you registered on AirTime4U is how we identify you. However, you may create a new account with another mobile number and email address, but you will lose all related information, history and points from the existing account.

Offers & Promotions

Yes! In other to avail of our Promotions, navigate to https://airtime4u.com/promotions. You can filter Promotions based on Country, Region, and Time
Yes, we do. For every CA$200 you spend you will get CA$3 back towards your next purchase. A coupon code will be sent to your email automatically and you can also view it in your dashboard. Christmas Promo: Please note that the C$3 will be in the form of a coupon to use on your next purchase and its only valid for the promotion period(8days)
Yes! The coupon code expires after 30days!

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